We offer shipping within Canada and the United States. All orders are processed within 1–2 business days after payment confirmation.
Once your order is shipped, you will receive a confirmation email with tracking information. Delivery times are estimates and may vary depending on your location.
We are not responsible for lost or stolen packages confirmed delivered to the address provided. Please ensure your shipping address is correct at checkout.
Your satisfaction is our priority. If you are not completely happy with your purchase, we offer returns and exchanges within 14 days of delivery.
Refunds are issued to the original payment method. If you would like to exchange for a different item, please indicate this in your email and we will guide you through the process.For questions, contact us at pooh_poohsstore@yahoo.com